Returns & Exchanges
We want you to love your timeless piece; if your vintage-inspired sofa doesn't fit your space perfectly, you can initiate a return within 30 days of delivery. All items must be in their original condition and packaging to qualify for a full refund.
Initiate Your Request
Contact our concierge team with your order number and photos of the item to begin the return process.
Prepare for Pickup
Carefully disassemble and repack the sofa in its original crate or box to ensure it remains protected during transit.
Scheduled Collection
Our specialized furniture couriers will contact you to schedule a convenient time for professional curbside pickup.
Inspection and Refund
Once our warehouse confirms the item's condition, we will issue a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing